Townsend Oil & Propane
27 Cherry Street, Danvers, Massachusetts, United States

Townsend Energy was founded in 1931 by Mial E. Townsend. During the early years, Mial operated his business out of his home in Beverly Farms, MA and he provided kerosene and a small amount of heating oil to residents in Beverly, Beverly Farms, and Manchester by the Sea.  Eventually, Mial married Margaret Lawler, the bookkeeper he had hired from the start of his business. Together, they had six children: Edward, Olive, Bud, Warren, George, and Margaret. All three sons worked in the business for their father at different times, but Edward and Bud both went on to pursue other careers, Edward at United Shoe and Bud at General Electric.  During the pre-World War II years, Townsend Oil provided fuel for 600 customers and had just 2 trucks on the road to service them. In 1945, after returning from World War II, Warren joined his father in the family business. His primary role was delivering fuel and servicing customers. This was a dynamic period for the company and one of great transition. Homes and businesses were rapidly converting from kerosene and coal to heating oil for central heating and domestic hot water generation. And, after listening to its customers inquire time and again about maintenance and repair of their heating systems, the company decided to add HVAC service and installations to its offerings, which quickly became one of its core competencies.  In 1946, Warren married Dorothy McElroy and she worked by her husbands side from the start. It was through the efforts of both Warren and Dorothy that the company developed a reputation for unbeatable customer service. Dorothy became that familiar and friendly voice on the phone customers came to know and trust as she welcomed and assisted them with all of their requests, always going above and beyond to get the job done. Together, they built the solid foundation of a customer-centric business philosophy that still exists today.  Warren and Dorothy had four children including sons Jim and Mark, and daughters Ellen and Mary Lou. In 1975, Mark joined the company only to be followed by his brother Jim just two years later in 1977. Mark was responsible for company operations including deliveries, service, and installations, while Jim focused primarily on new customer acquisition and customer retention. Together, with their father, they doubled the business during the years between 1979 to 1983, always focused on delivering unparalleled customer service the company was now known for.  Beginning in the 1980s, company leadership recognized that organic growth in home heating oil would not be sustainable in the coming decades, and it was at this time they made a commitment to grow the company through both product diversification and acquisition. It was in 1983 that Townsend Energy acquired its first company, Woodbury Fuel. From 1983 to 1999, Townsend Energy acquired 12 additional companies in northeastern Massachusetts and southern New Hampshire.  From the late 1990s through today, Townsend Energy has diversified its product offerings to include propane, electricity, generators, diesel fuel, commercial natural gas, and energy audits thus catapulting it into a true full-service energy provider.  Throughout the years, Townsend Energy has continued to give back to the communities it serves and now, one of the areas most philanthropic families has become one of its most storied energy providers. Recognizing the need for environmental conservation in the 21st Century and beyond, Townsend Energy has made a commitment to serving as a role model for environmental change, and to make energy conservation and education about global warming, the cornerstone of the companys corporate mission. Inspiring homeowners to embrace energy conservation measures to reduce their carbon footprint, Townsend Energy has begun a new chapter, giving the family business a new beginning and a new focus: to inspire a cross-generational change in energy consumption behaviors at the grassroots level.  Today, Townsend is recognized and respected as one of the larger and more progressive family owned and operation Energy Marketers in New England, and is proud to service approximately 12,000 residential and commercial customers in both Massachusetts and New Hampshire.  With the best trained, skilled, and motivated employees, management is prepared and excited to face the challenges and fast pace business environment of the new millennium, always with an eye on continuing to deliver outstanding customer service that has been the back bone of the company for over 80 years.

Oil Delivery

Townsend Energy makes it easy to schedule a BioPure™ delivery. We recommend our automatic delivery service, which allows you to receive BioPure™ automatically on a regular basis when your supply is running low. We calculate your fuel consumption rate based on past usage and adjust the delivery schedule as needed based on variations in the weather. This takes the burden off of you so you dont have to remember to read your tank gauge to prevent running out of oil. However, we cannot guarantee delivery to automatic customers due to an act of God.

EXPERT DELIVERY, MAINTENANCE AND INSTALLATION 

You already know that propane is great for fueling your outdoor barbecue. Safer, and more energy efficient than either electricity or charcoal, nothing heats up your grill faster and is always ready when you are! Thats why propane is the fuel of choice for myriad Massachusetts and New Hampshire residents lifestyle amenities, from pool heaters and fire pits to patio heaters, gas lamps and more.  Unlike many of our competitors, propane from Townsend Energy offers you an innovative approach to propane, from determining the amenities to suit your lifestyle, to excavation and propane tank installation, to propane delivery. We ensure 100% satisfaction by performing all of the work ourselves, using our own equipment, with minimal inconvenience to you.

COMMERCIAL CUSTOMERS & FLEETS 

We work closely with businesses so that we can deliver the fuel you need on your schedule wherever you need it. If you want to eliminate an on-site tank, we are happy to set up a customized schedule for fueling your vehicles directly.

Oil Tanks

YOUR HEATING OIL STORAGE TANK offers you the ability to safely store an adequate supply of heating oil thats ready for immediate use whenever cold weather arrives or a need to heat the home arises. Whether you require an underground tank or an aboveground tank either outside your home or in your basement, Townsend Energy has a new, technologically advanced, corrosion-resistant tank thats right for you.

Roth tanks exceed the most recent industry safety regulations, ensuring consistently superior quality and peace of mind. Each tank undergoes thorough testing, including ultrasound tests, to ensure optimal thickness, and pressure testing to ensure the tank is sealed completely. Roth Safety Tanks feature a weld-free galvanized steel outer tank and a seamless, high-density polyethylene, corrosion-resistant inner tank. The Roth tank requires minimum floor space and is 55% lighter than a 12-gauge steel tank, with a larger storage capacity, too. Plus, it boasts the best warranty for similar tanks in the market — lifetime protection against corrosion and a limited 10-year warranty against leakage.  Townsend Energy will install your tank quickly and easily, and take care of getting rid of the old one in an environmentally friendly manner. Please call us today to schedule your free, in-home consultation.

Equipment Maintenance & Repair

REGULAR EQUIPMENT MAINTENANCE IS ESSENTIAL to making sure your equipment runs at peak efficiency all season long, saving you money and protecting our environment. Most of all, it is the best way to ensure your heating and air conditioning systems work when you need them, all season long, from the hottest of summer days to the bitter cold of winter. Dont chance a breakdown. Protect your equipment with a Townsend Energy heating and cooling protection plan today. You be glad you did.