Rich Mountain Electric Cooperative, Inc
P.O. Box 897, Mena, Arkansas, United States

Rich Mountain delivers a reliable flow of electricity to over 7,600 members in four Arkansas counties, plus portions of two counties in Oklahoma.

We have 1,512 miles of power line, all efficiently maintained by 25 highly trained professional employees. If you have problems, questions or concerns, there's always a qualified professional ready to help, they're on call for you 24 hours a day, 365 days a year, making sure that the electricity you need is available. In fact, they've made Rich Mountain's response time for correction of outages and other problems one of the lowest in the nation.

Welcome to Rich Mountain Electric Cooperative, Inc. If you would like to establish electric service within our area, please take the following steps so we may schedule connection appropriately to meet your needs:

1. Contact our member services office at (479)394-4140 or (877) 828-4074 toll free with your new service address so we may determine whether we are able to service your account. Also we will determine whether service has existed in the past or whether we will need to visit your location for site review or staking of new services.
2. Next, an application for service will need to be completed and submitted to our office prior to connection

1. The following will also be due:
   1. A membership fee of $10.00 will be required with your application.
   2. A one-time connection fee of $12.50.
2. Account Deposit:
   1. A deposit is required for new accounts. The deposit amount is regulated by the Public Service Commission and varies annually. Please contact member services for the applicable amount due.
   2. A new member has the option to pay the deposit in full or to pay half the deposit up front and Rich Mountain Electric will add the balance to your first billing statement.
   3. A new member may provide a letter of credit from their past electric company showing an acceptable history of on time payments, and the deposit may be waived.
   4. A new member may obtain the signature of a third party guarantor and the deposit may be waived. The guarantor must be an existing Rich Mountain Electric member with an active account of one year or more, and have an on-time payment history in order to sign as guarantor.
   5. A past member wishing to reconnect service must first pay any outstanding balance that Rich Mountain Electric may be due.

You will receive additional information on the benefits of being a Rich Mountain Electric Cooperative member upon finalizing your membership. 

From quality customer service to assisting schools, rural water districts and rural fire departments, Rich Mountain Electric Cooperative is committed to assisting the members and communities we serve.

It's all a part of our dedication as your local energy partner since 1946.

Being a member of an electric cooperative is a rewarding experience. We are, after all, a unique utility system in which one neighbor helps another, each helping others in turn, until the entire Cooperative is working to help the community as a whole. 

We welcome you to our ranks. Don't hesitate to call if you see a need for new programs in the community. Rich Mountain serves as a tool for you to use in making life better for all of us. Together, we can achieve almost anything.

Energy Audit

Save on your energy cost and increase your comfort. 

Hard to believe, but it's true. Those small air leaks in your home can add up to big electric bills during the summer and winter months. 

That's why Rich Mountain Electric offers its members free home energy audits to assist in keeping your electric bills down and your home energy efficient all year round. 

Here's how it works: 

A specially trained Energy Use Specialist will come to your home and evaluate the energy efficiency of the building, household appliances, electronics, your heating and cooling system, insulation and the lighting system. 

Once the evaluation is complete, you'll be given a detailed list of recommendations showing you what steps can be taken to reduce your energy costs. 

The written review provides you with a variety of energy savings options. You can use these recommendations to choose an option that best suits your needs.