H. R. Clough, Inc. has a long and impressive story within New Hampshires heating fuel industry. Founded in 1939 as a division of Sawyer Coal Company in Contoocook, NH, Harold Clough started by purchasing a kerosene business from G. Miles Ward. H. R. Clough concentrated on delivering kerosene for in-home heaters as they were the popular source of home heating in the New England area at the time. The company prospered in its early years, but it became apparent after just a few short years that the business was mostly seasonal. To supplement his income, Harold started a funeral home and additionally began providing basic burner repair service. In the 1940s methods of heating homes and businesses began to change with improved technology. The industry saw the introduction of "complete heating systems". Such systems included heat in every room of a house plus running hot water. This type of system centered on the installation of heating oil tanks either in-ground or in the cellar, with piping directly into the furnace or boiler. Harold Clough made the changes necessary to keep up with the growing needs of his customers, namely direct distribution of heating oil which replaced kerosene as the preferable fuel for heating homes. In the mid 1960s H. R. Clough expanded further by providing full heating system service as well. 1967 was a banner year as the company became incorporated as a result of its growing size and increased services. Harolds daughter, Marilyn, who had worked at billing and other office tasks, now faced the challenge of talking full responsibility for the day-to-day operations of the company as her father grew older and less able to participate in the business. Marilyns husband Bob Davis began working at the company in 1968 and assumed responsibility for managing the service and delivery departments of the company. During the late 1960s and early 1970s H.R. Clough began to build a large customer base and establish a well-known reputation in the area for caring about its customers and meeting their needs. Bob and Marilyn realized they needed to purchase another oil truck to keep up with the demand being placed on them as more people opted to heat their homes with oil. In 1972 Henniker Fuel Company was purchased, allowing the company to branch out into Henniker and Weare. By the early 1980s, H.R. Clough saw not only significant growth in its customer base, but also an increasing number of heating system installations, plus the the addition of heavy lubricant sales and increased wholesale fuel and gasoline sales. "Wowem with our Service" The 1990s brought about a "changing of the guard" at the company when Alan Davis (son of Bob and Marilyn) the companys current president, took over all of the daily operations. Alans wife Susan also came on board to help smooth the transition of Marilyn and Bobs impending retirement. Alan and Susan, decided to adapt the business to increased levels of year-round operation in order to eliminate the difficulties of staffing full-time employees into a company that experienced a huge lag in the summer season. The company had a strong flow of income coming in from year to year but had never experienced rapid change or growth. What they decided to do was change the focus of the business to not just providing oil for heating purposes, but providing all the services that go along with heating and cooling a home. The goal was not to just increase the amount of work that the company did, but to increase the quality of work the company provided. Customer satisfaction was their main focus and what they hoped their companys name would be associated with in the eyes of the customers. This became known as the "Wow em with our service" attitude toward providing excellent customer service at H.R. Clough. Additions in the size and quality of the staff helped to ensure smooth growth. In addition to providing installation of complete heating and air conditioning systems, the company added other customer conveniences such as the Energy Card System, and propane and kerosene filling stations. The Energy Card System consists of 24-hour gasoline and diesel pumps operated by the customer using a specially coded card, much like a credit card. The customers are then billed for their fuel purchases once a month. 1994 brought with it a doubling of the companys customer base while tripling its actual service area. All of this came about with Alans purchase of Kearsarge Heating Oils of Warner, NH. The increased size gave Clough a chance to grow in the marketplace and become competitive in different fields of the industry. The dedication and diligence of Kearsarge Heating Oils hard-working staff made them a great addition to H.R. Clough, Inc. In the past year, H. R. Clough has recommitted themselves to providing the highest quality service system, delivery and customer service, by introducing Service Plus. Service Plus is a combined effort of the management, delivery and service teams to constantly excel in all levels of service by setting goals and trying to exceed them. To assist all employees in meeting these goals, continuing training is provided, both in-house and through educational facilities throughout New England. H. R. Clough, Inc. is one of the premier oil heat companies in New Hampshire today thanks to a wonderful and loyal customer base, and through the hard work of its dedicated staff spanning sixty years and four generations.
Propane Heating
Quincy Hydronic Technologies (QHT) provides the most adaptable, fuel efficient and environmentally friendly boilers and heating systems. QHT has pioneered the use of the triple-pass, low-mass, cast-iron residential boilers here in North America. The state-of-the art Biasi boilers can be fired by oil, natural gas or propane with a simple switch of the burner. Together with a digital control, called the Cold Start Heat Manager, QHT can offer one of the most efficient ways of heating with a hydronic system. One of the more common alternatives is the B-10 boiler system. They have been heating residential and commercial buildings throughout the world for years. It has proven its fuel efficiency and durability in countries where fuel can cost up to four times as much as in the U.S. The same fuel saving technology is now available here in North America. With the three pass boiler design and low water content, heat is quickly supplied for your heating zones and hot water needs. Combined with an outdoor reset control, you can achieve a fuel savings of up to 40% over conventional single pass boilers. You will also have peace of mind since the B-10 boiler package complies with ASME and UL standards and is IBR rated.
Oil Heating
Quincy Hydronic Technologies (QHT) provides the most adaptable, fuel efficient and environmentally friendly boilers and heating systems. QHT has pioneered the use of the triple-pass, low-mass, cast-iron residential boilers here in North America. The state-of-the art Biasi boilers can be fired by oil, natural gas or propane with a simple switch of the burner. Together with a digital control, called the Cold Start Heat Manager, QHT can offer one of the most efficient ways of heating with a hydronic system. One of the more common alternatives is the B-10 boiler system. They have been heating residential and commercial buildings throughout the world for years. It has proven its fuel efficiency and durability in countries where fuel can cost up to four times as much as in the U.S. The same fuel saving technology is now available here in North America. With the three pass boiler design and low water content, heat is quickly supplied for your heating zones and hot water needs. Combined with an outdoor reset control, you can achieve a fuel savings of up to 40% over conventional single pass boilers. You will also have peace of mind since the B-10 boiler package complies with ASME and UL standards and is IBR rated.
Propane Water Heating
The Amtrol Hot Water Maker has been the industry leader in advancing water heating technology. Its energy efficient design integrates with boilers to heat water rapidly, providing an abundant supply of hot water for homes and commercial buildings.
Oil Water Heating
The Amtrol Hot Water Maker has been the industry leader in advancing water heating technology. Its energy efficient design integrates with boilers to heat water rapidly, providing an abundant supply of hot water for homes and commercial buildings.
Features
Tank Installations/Removal
The life expectancy of a basement or underground tank is 25-30 years. Dont wait until its too late, let our expert staff evaluate your oil tank needs for a new installation or a replacement. We are fully equipped to handle this important facet of your heating system. We also install fueling systems for motor fuels. Residential and commercial installations. Contact us for a free evaluation.
Solar Energy
Heating your water with the renewable power of the sun offers significant economic and environmental savings. With increasing energy costs, it is one of the best ways you can save money on your utility bill. Youll also be doing your part to reduce our dependence on foreign energy and reduce greenhouse gas emissions. In a typical household, water heating accounts for 25% of the energy used and produces an average of two tons of greenhouse gas emissions annually. An EnerWorks Spectrum or Focus Solar Water Heating Appliance provides a clean, cost-effective alternative. Once your EnerWorks solar water heating appliance is installed, you will immediately begin saving money on your energy bill and improving your homes energy efficiency. By using less energy from high polluting, non renewable sources, you will be reducing greenhouse gases that are a major contributor to global warming.
Company Name | HR Clough Companies |
Business Category | Natural Gas |
Address | 76 Pine St Contoocook New Hampshire United States ZIP: 03229 |
President | NA |
Year Established | 1939 |
Employees | NA |
Memberships | National Propane Gas Association ,Propane Gas Association of New England |
Hours of Operation | NA |
Phone Number | Locked content | Subscribe to view |
Fax Number | Locked content | |
Locked content | ||
Website | Locked content |