Convergence Solutions LLC
22 E Genesee Street, Suite 200 , Baldwinsville, New York, United States

Formed in 2011 to specifically address Retail Access/Customer Choice solutions, Convergence Solutions brings together the two most experienced Gas Retail Access software development companies in the industry, Bridge Technology Systems, Inc. (BTS) and PMT Holdings, Inc. (PMT), as one organization. BTS and PMT began working together in 1995, when New York State first introduced the Gas Retail Access Program. Ever since then we have been successfully applying proven processes and deep operational expertise to analyze business operations and develop software solutions in support of Natural Gas deregulation at the retail level.

The two companies originally came together to develop and implement a solution to enable a major utility to comply with the NYS Public Service Commissions natural gas deregulation directives. BTS and PMT expanded and enhanced that initial application as it was rolled out by other utility companies, where it is still in use today. Over time, the two companies co-developed a natural gas retail access and customer choice management solution called Gas Tracking System (GTS). As a result of the co-development of GTS, Convergence Solutions was formed for the express purpose of developing and supporting gas retail access systems.

Choose the Proven Leader in Gas Tracking Technology

Convergence Solutions is the next step in the natural progression of BTS and PMT, representing over 30 years of combined experience in developing solutions for the natural gas utility industry. We continue to work extensively with natural gas utilities to provide solutions that meet continuously changing business requirements, uniquely positioning Convergence Solutions to deliver the most cost effective Gas Retail Access/Customer Choice solutions available to the industry today.

Gas Tracking System

Retail Access/Customer Choice was introduced to increase competition in the energy marketplace by encouraging more choices and competitive pricing for the supply of natural gas and electricity. Consumers can now shop for their energy supply from a variety of non-utility providers. However, gas utilities are still responsible for delivering gas to consumers through their local transportation and distribution services. This new way of servicing customers has forced utilities to alter their natural gas business practices on many levels. The Gas Tracking System is designed to be the central information repository for utilities to manage their natural gas Retail Access/Customer Choice programs. Gas Tracking System was designed and is supported by a team of technical and business experts with over 60+ years of experience working in and designing information systems for natural gas utilities including Retail Access/ Customer Choice program solutions.

GTS Features Overview

• A Customer Choice Electronic Bulletin Board (EBB) Software for the the Natural Gas Utility Industry.
• Secured business-to-business cross-platform web application that works on all major browsers and across multiple devices including desktops, laptops, tablets and smartphones.
• Repository for Customer/Pool, consumption, delivery requirements and nominations
• Calculates and Stores Capacity Releases/Allocations, Daily/monthly imbalances, trades, and cashout calculations
• Stores rates, metered use and weather data
• Provides Billing data services
• Communicates up-to-date required information to LDC personnel, Marketers and Customers 24/7
• Supports GISB nomination timeline
• Interfaces with CIS, metering and other internal system interfaces
• Interfaces with external weather and rate data providers

Leading Natural Gas Delivery Companies Rely on GTS

Over the years we have worked with every size, shape, and style of organization. Regardless of the scale of your market, you can be guaranteed we have the experience needed to tailor our Gas Tracking Software solution to your specific needs.

Gas Tracking System Hosting and Managed Services

  Convergence Solutions offers hosting and managed services for our clients who may not have the IT infrastructure, personnel or budget required to operate in-house or would prefer to bypass their IT organizations for support and operation of their Gas Tracking System implementation. This type of software delivery model is referred to as Software as a Service (SaaS).