Together, we will grow, maximize opportunities and exceed customer and shareholder expectations.
MISSION—WHO WE ARE
Our business provides people with the energy for success, and with the necessities of life.
VALUES - HOW WE ACT
We value the entrepreneurial spirit to responsibly and decisively challenge the conventional.
Trust - Building & Maintaining Customer Confidence
- We value a work environment based on public accountability, customer satisfaction, respect and giving back to the community;
- When problems arise, they are dealt with quickly, professionally and courteously;
- Citizens recognize our community relationship and responsiveness as key values of local ownership;
- We operate in an environment of openness and transparency while protecting our customers' confidentiality.
Responsibility - Committed to Service Quality, Reliability & Conservation
- We value prudent and responsible financial management;
- We value a high standard of environmental excellence;
- We value superior health and safety standards and practices;
- We value our obligation to protect our customers and staff by exceeding the highest standards of training for our employees.
Sustainability - Environmental, Economic, Social & Cultural
- We value sustainable community planning;
- We value the gold standard of environmental excellence;
- We value the four pillars of sustainability; environmental, Economic, Social & Cultural;
- We value a sustainable Regional approach.
People - Strong Relationships & Pride Make a Difference
- We value our employees as our most important asset and celebrate their accomplishments;
- We listen, and we respond in the best manner we can;
- We treat people with dignity, fairness and respect;
- We value individual and organizational accountability;
- We value timely, effective, honest, and open communication throughout the organization, with our stakeholders.
Partnerships & Collaboration - Leveraging & Sharing Resources
- We value integrated solutions that eliminate duplication and improve efficiency and effectiveness;
- We value peer and industry partnerships and the opportunity to improve cost and service levels in our community and the communities we serve.
Continuous Improvement - Business Processes & Technology That Delivers Results
- We embrace the opportunity of legislative & regulatory reform and the need to stay one step ahead.
- We strive to remain at the leading edge of technology.
Who We Are
Because we are owned by the community...
- We have control of our prices and are able to offer some of the lowest prices in the Province;
- We are actively involved in community activities and support community goals;
- We are concerned about the local environment;
- We are able to offer the convenience of joint utility services;
- Council and our Citizens have a voice in utility decisions.
Member