Sermon Service & Electric340 May Street , Idaho Falls, Idaho, United States

Sermon Service & Electric opened its doors on April 1, 2000.  Nope, this was not an April Fools joke. Although there were times in building the new business that it felt like one.  But seriously, when we opened our doors, we did it with meager means and a small staff of founder/dispatch, Ted Sermon and one electrician.  This situation lasted for a couple of months.  We then added an office staff named Sheila Sermon, better known to everyone as ‘Mom’.  Our goal was to be ‘A Modern Company with Old Fashioned Values’, a company that understood the customers needs and successfully met them. Sheila believed in this concept and for many of the critical business building years, became the voice on the other end of the line that the community came to know and love.  Customers knew when they were talking to Sheila that they were treated with genuine respect and concern.  At that same time, we were becoming overwhelmed and were fortunate enough to add two more technicians to the crew.