Lorden Oil Co Inc69 Fitchburg Rd, Ayer, Massachusetts, United States

At Lorden, we believe that warmth is more than just heat. Over the years, we have developed a level of customer service that many competitors simply don’t have.

Our Team

At Lorden, we develop and refine the skills most important to individual performance. We offer opportunities for leadership and development for our people at every stage of their career.  We have an uncompromising determination to achieve excellence in everything we do and that starts with the right people. While we’ve modernized our look to reflect our commitment to keeping pace with the latest in heating and cooling technologies, Lorden remains in the hands of the same family that once delivered wood by horse and buggy.  Ted Lorden, the grandson of our founder, Charles “Pop” Lorden, currently leads a team of seasoned professionals whose heating and cooling experience, know-how, and dedication to our customers is without peer. Ted is a respected industry expert and the driving force behind many of the new service programs and innovative technologies you’ll discover on this site.

The Lorden Difference

The quality of any delivery and home climate company is largely determined by the quality of its people. From our expert technicians on the road and in your home to the office professionals who answer the phone and service your account, Lorden employees are a breed apart. Carefully selected and continually trained, they provide a level of knowledge, experience, and service that’s second to none.

• In our ever-changing world, it’s essential to stay up to date on the latest technology and systems. Lorden’s heating and cooling experts are required to complete 80 hours of industry training per year to maintain their status with our company.
• Lorden technicians are all in-house—not independent contractors. Many have been with Lorden for more than 20 years. Most are also NATE-certified technicians, the highest level of achievement in the industry.
• Our people are held to the highest standards of quality, behavior, and dress. They arrive at your home in uniform and with identification. They wear white booties to protect your floors and put down absorbent paper before doing any messy mechanical work.