North Shore Gas CO200 E. Randolph St, Chicago, Illinois, United States

For more than 115 years, North Shore Gas has delivered safe, reliable natural gas to residents and businesses in the 54 communities between Winnetka and the Illinois-Wisconsin border.

Our values

• Were committed to keeping employees and the public safe. We target zero incidents, accidents, and injuries every day. We promote employee health and wellness.
• Were committed to conducting business with the highest level of integrity. Were responsible for appropriate governance and management systems to help plan and ethically manage our corporate initiatives.
• We work every day to maintain our status as one of the nations most reliable energy companies.
• We believe in a culture of inclusion. Valuing individual employees and welcoming a range of viewpoints result in better decision-making and a stronger company.
• By valuing human diversity and treating each other with respect, we maximize individual contributions, organizational effectiveness, and company success.
• Through clear communication and flawless execution, our goal is to satisfy every customer in every transaction — every time.
• We act with a true sense of urgency.
• Every employee is responsible for effectively managing costs. Financial discipline, even in small matters, helps us meet the expectations of our customers and shareholders.
• We hold ourselves and each other accountable for living our values and carrying out our responsibilities. Managers and leaders in our company model and support the behaviors that are critical to company success.

Financial and energy assistance

We understand that its not always easy making ends meet. If you are having financial difficulties, or know someone who is, North Shore Gas has options to help.

• Schedule monthly payments to pay off a past-due balance.
• Grants for eligible customers who need help paying their bills.
• Help others in the community stay warm this winter.
• Select a third party to be notified, and act on your behalf, if your account faces disconnection.
• You or someone you know may be eligible for help with home heating bills.
• A program that offers temporary payment deferral for customers facing severe illness.
• This program assists families in managing their gas bills while the primary occupant of a residential premise is deployed for military service.

North Shore Gas Energy Efficiency program

The North Shore Gas Energy Efficiency Program offers incentives to encourage business customers to make energy-efficient improvements. Reduce your energy use, shrink your carbon footprint and make your workplace more comfortable through six programs:

• The Commercial and Industrial program provides energy efficiency rebates, resources, expert support and project management for customers.
• Get engineering services to identify opportunities that provide significant natural gas savings with low implementation costs.
• Get free on-site energy assessments, free energy-saving products and rebates for installing energy-efficient equipment at your small business.

Helping the environment

At North Shore Gas, were creating energy solutions for a sustainable tomorrow. We help customers conserve energy, provide one of the cleanest forms of energy, and consider the environment in our everyday work.

• We embrace our responsibility to provide safe, reliable and affordable energy in an environmentally sustainable manner.
• Find rebates on energy-efficient home improvements.
• Utility Solid Waste Activities Group member utilities received approval from the EPA to dispose of polychlorinated biphenyl (PCB) remediation waste.
• North Shore Gas restores areas where plants historically manufactured gas for heating and lighting.
• Stop receiving paper bills and view your bills online anytime — and help the environment