Energy Partners2500 W. Broadway , Missoula, Montana, United States

Energy Partners, LLC is a leading supplier of propane to homes, farms, and businesses throughout Western Montana. Energy Partners is jointly owned by Missoula Electric Co-op and Mountain West Co-op (Cenex), these two cooperatives have a long record of serving the energy needs of Montana residents.

We are proud to continue that tradition!  We believe closer is better when it comes to providing customer service. Accordingly, Energy Partners maintains seven local offices to provide localized service throughout our trade area for fast response and easy access for our customers.

RELIABLE SERVICE 

Reliability under adverse conditions requires strength in depth to dependability.  Energy Partners operates more terminals with more storage capacity backed by more delivery units than any other branch in our trade area.  With NO DELIVERY OR COMPLIANCE FEES, we dont believe in adding hidden fees for our customers!

AUTO-FILL DELIVERY PROGRAM -

NO DELIVERY FEES! SAVE up to 10-CENTS PER GALLON by allowing us to manage your propane deliveries. How you take delivery of your propane directly affects our efficiency. Our Auto-Fill plan computes your usage, and delivery is made when the tank is around 25%. This allows us to route our trucks most efficiently, and in return we pass the savings on to you. Auto-fill requires an approved, open account, which must be kept current to ensure uninterrupted deliveries. Contracted gallons delivered on automatic fill status will be delivered at the contract rate. Should your account go past due for any reason, your deliveries will be suspended and you will be removed from auto-fill. Auto-fill deliveries tend to be larger so keep in mind we have Budget Billing to help manage your heating expenses.

AUTO-FILL WITH BUDGET BILLING -

NO DELIVERY FEES! SPREAD YOUR HEATING BILL OUT OVER 11-MONTHS. Take advantage of the benefits of Auto-Fill with the convenience of an even monthly payment. Budget Billing usually begins in May of each year, and works like an escrow account. Your budget rate is calculated on your past usage and projected winter prices. Your account will be audited to prevent large overpayments or underpayments from accumulating. Your budget rate may be adjusted due to unexpected changes in usage or propane prices (severe cold weather, etc.). It is very important that your payments be prompt and consistent since this is a premium service we are providing without interest or service charges. Should you miss a budget payment for any reason, your deliveries will be suspended and you will be removed from Budget Billing. This results in your entire account balance being due immediately. You will not be eligible to return to Budget Billing until the following season.

WILL - CALL DELIVERY PROGRAM

Customers simply call-in to order a delivery when needed. We require a 24-hour notice prior to your scheduled delivery day. For your convenience, we have an automated answering system when placing orders during the evenings or over the weekend. Your order will be processed the following workday, and delivery will be made on your normal scheduled delivery day. Please be sure to check the level of your tank regularly and place your order when the level is around 25%. If we do not have 24-hour notice, or should you run out of propane or need a special delivery, a service charge will be assessed.

OFF ROUTE & EMERGENCY DELIVERIES

We require 24-hour notice on all propane orders. An additional service charge will be assessed for same day or off day deliveries. If your tank is out, you will also be subject to tank outage fees. These fees are assesed on a progressive scale. Please contact your local branch office for specific charges. Please watch your gauge closely. We do not want you to run out! Customers who continue to allow the tanks to run out will be subject to having their service terminated. Off Route & Emergency delivery fees do not apply to Auto-Fill or Auto-Fill with Budget Billing customers unless deliveries have been suspended due to non-payment of account.