PSNC EnergyP.O. Box 100256 , Columbia, SC , South Carolina, United States

For more than 75 years, residential, commercial and industrial customers in the north central, Piedmont and western areas of North Carolina have relied on PSNC Energy for safe, reliable natural gas service.  Headquartered in Gastonia, NC, PSNC Energy has more than 800 employees who are part of your community. As a good neighbor, we work hard to understand your issues and concerns. Our customer service team is available to address and meet your needs.

Philanthropy

Our commitment to our customers includes being a good neighbor and making a difference in the lives of the people we serve. As a company and as individuals, we volunteer time and donate money and resources to a variety of organizations in North Carolina.

Fueling the Future 

PSNC Energy is leading the way in promoting natural gas as the best alternative to gasoline. Compressed natural gas (CNG) is the cleanest burning alternative transportation fuel commercially available, reducing emissions by 20 to 30% when compared with diesel and gasoline.  So far, weve converted 35% of our fleet - thats 200+ vehicles - to run on CNG, and we operate 10 public CNG stations throughout the state.

Infrastructure

North Carolina has positioned itself as a leading place to live, work and do business. As it continues to grow, so does the demand for natural gas. For 75+ years, PSNC Energy has provided the infrastructure for safe, reliable natural gas service to support the 570,000 residential, commercial and industrial customers in the communities we serve.

Working with PSNC Energy

If you provide a product or service that could benefit PSNC Energy or others in the SCANA family of businesses, let us know by registering in our supplier database. In the last five years, SCANA companies have spent more than $2.5 billion with small, diverse businesses. 

Natural Gas Installation

• The first step in converting your home to natural gas is to see if it is available in your area. Check for natural gas availability online.

• Once youve determined gas is available, a PSNC Energy representative will meet with you at your home to determine the appropriate gas meter location and to complete the paperwork necessary to generate your order. Once your paperwork is signed, you will need to call and set up your account at 1-877-584-7762. A credit check is required.

• PSNC Energy will install the service line from the street to your home. Digging is required, but we will reseed the dig site and replace landscaping if necessary.

• PSNC Energy, or another contractor of your choice, will run the inside gas piping to the location where your gas meter will be set. They may also be able to connect and convert your appliances*.

• The contractor will file for a permit and call to have their work inspected. Your local city/county inspections department will handle the inspection.

• Once the inspection occurs and is approved, contact us at 1-877-584-7762 to schedule an appointment to have your natural gas meter set and activated.

• Once the meter is activated, your contractor will need to return to your home to start your appliances and make sure they are working properly.