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Westfield Gas & Electric100 Elm Street, PO Box 990, Westfield, Massachusetts, United States

Memberships : NA
Industry : Electric Power
Basic Member
Since Jan, 2017
About Company

Westfield Gas and Electric (WG&E) offers a variety of energy efficiency incentives and rebates for making your home or business more energy efficient. Our programs can help to reduce your energy bill and modernize your business or home equipment. From energy audits to installation, WG&E is focused on building sustainable partnerships through these programs. When we reduce your demand for energy, we all benefit from lower supply costs and leaving a smaller footprint on the environment.

Future & Growth

We see ourselves hardwired to the future of Westfield and its growth. We see our commitment as one that extends to each individual home and business we serve. 

Energy only matters when you put it to use, such as warming a room, light to read by, or operating a tool. What we do matters around the clock, in every season. Hourly, we’re maintaining reliable service and emergency readiness. Daily, our experts are meeting with residents and businesses to help them find energy savings. Regularly, we’re re-investing surplus revenue back into the system to keep rates low and level. We put every minute to good use, a brighter future is getting closer all the time.

Gas Service Calls

Conditions
 
Westfield Gas and Electric services calls to our customers relating to their gas service up to the gas meter of the house and any gas-fired appliance within the house. All inside piping and non-gas fired appliances are the responsibility of the customer.

We service calls to our customers after normal working hours when one or more of the following conditions exist:
  • Inside gas odor
  • Outside gas odor at meter locations
  • Carbon monoxide alarms or complaints
  • Structure fires
  • High or low gas pressure
  • Emergency service for gas fired appliances and equipment (heating equipment, water heaters, ranges, dryers, etc.)

We do not service the following: humidifiers, oil burners, rooftop or raised units, or commercial or industrial equipment. We do not stock circuit boards, perform plumbing services, or offer service contracts. In addition, we may not service all commercial or industrial equipment. A technician will be dispatched to evaluate the problem and advise the customer.

Past Due Accounts
 
Customers with accounts 90 days past due shall be refused service calls except for those emergency services described above: inside or outside gas odor, carbon monoxide alarms, structure fires, high or low gas pressure, emergency service for gas fired appliances and equipment, or defective WG&E-owned equipment.
Company NameWestfield Gas & Electric
Business CategoryElectric Power
Address100 Elm Street
PO Box 990
Westfield
Massachusetts
United States
ZIP: 01086
PresidentNA
Year Established1899
Employees200
MembershipsNA
Hours of OperationNA
Company Services
  • Natural Gas Distribution
  • Electric Distribution
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