Mackay Communications, Inc3691 Trust Drive , Raleigh, North Carolina, United States

About Mackay

Brief History:

The origin of Mackay Communications stem back to 1884, when John Mackay founded the Commercial Cable Company; operating a network of telegraph and transatlantic cables through the 1920’s. In 1925, the company expanded into radio communications and evolved into a large multinational company, which was ultimately acquired by ITT in 1940.

Mackay was divested in 1987 and became Mackay Communications, Inc., a privately held company, headquartered in Raleigh, NC, USA, with wholly-owned sales & service operations in 15 U.S. ports and eleven (11) strategic international locations . Mackay’s Marine World Service group extends its coordination network of global service with over 90 agencies worldwide.

Mackay Communications Today:
Mackay’s mission is to provide the most comprehensive and cutting edge product portfolio, competitive pricing, and client-centered maritime electronics equipment sales and service, and terrestrial satellite communications packages, to commercial, governmental, energy, and private industries worldwide.

We serve our customers via direct sales, project integration teams, on-demand and contractual service & maintenance, and industry-specific groups. Mackay’s dedicated divisions and teams include Mackay Marine (Direct & OTC Sales, and Project Management Group), Marine World Service (24/7 maritime service, Cobham/Thrane Regional Workshops & Onboard Service Centers), Mackay Government Group, and Mackay Satellite.

In order to offer our wide range of clients a full breadth of products, Mackay partners with leading and specialized maritime equipment manufacturers, representing over 50 electronic equipment suppliers. Our comprehensive line includes high quality electronics for below-decks, navigation, communications, and safety & security applications. Mackay offers satellite products for marine and land-mobile applications to commercial, private, and government sectors. Visit www.mackaysatellite.com for our complete line of satellite equipment & airtime options.

Mackay coordinates global maritime repair service on every class and size of vessel 24/7 via our Mackay World Service team. We’re certified to provide authorized service on all major brands, with the technical expertise to service most all electronic marine products. In addition to “On-Demand Service”, periodic required inspections, certifications service, and maintenance contracts (including consolidated equipment repair review), are also available. Our goal is to keep vessels operating in the most expeditious timeframe with cost-efficient service solutions.

Our Marine Service Technicians receive regular training to stay current on existing and new product specifications, and regulatory requirements. Mackay is committed to providing top-notch, efficient and cost-conscious marine service personnel, whose expertise is evident, in part, by the longevity of Mackay’s Marine Technician's experience; currently averaging 10 years.

Mackay Communications' long history of experience and partnerships enhance our ability to offer customers the most advanced product solutions in the market today; coupled with our dedicated service team, we're committed to keeping your operations running efficiently from any of Mackay’s strategic locations or network of collaborative global agents.

When it comes to one-stop, worldwide electronic equipment, satellite networking, and quality service capabilities, for marine, offshore, and land-mobile applications, the company to rely on is Mackay Communications, Inc.

Services

Mackay Marine services, repairs, installs, and surveys electronic equipment on-board ships, harbor vessels, offshore rigs, OSVs, and large yachts, primarily serving commercial and military/governmental customers.

We specialize in servicing communication, navigation, safety, and anti-pollution electronic equipment, including GMDSS, MF/HF, VHF, Satellite Communications (Inmarsat, Iridium, VSAT), Radars, ECDIS, Gyros, Autopilots, Sounders, Speed-logs, AIS, LRIT, Navtex, GPS, (S)VDR, ODMEs, 15 ppms, etc.

Marine

Mackay Marine, a division of Mackay Communications,Inc., represents the world's leading manufacturers of electronic equipment to supply the maritime and offshore industries. We offer a wide variety of the latest, most technically advanced equipment for commercial, military, and personal marine applications. Each product must meet our stringent standards for reliability, lowest maintenance cost, and efficient operation.

Mackay is well versed in serving a broad base of marine customers including commercial high-seas shipping and fishing, brown-water, research & workboat vessels, passenger ships, offshore energy exploration and production, naval and Coast Guard, yachts and pleasure craft; drawing from our complete line of products for Below Decks, Communications, Navigation, and Safety & Security maritime applications. Mackay’s Project Management Group is available to address the needs of specialized integrated projects.

Once a new piece of equipment has been selected, or existing product is in need of repair, Mackay's Service Technicians are fully trained to install or service your equipment. Our expanding cadre of 90 Marine Service Technicians have countless years of experience and are equipped with the resources to keep your vessel fully operational from the point of installation throughout the life of your equipment. We regularly send our service teams to the manufacturers' training sessions in order to provide clients with the most current technical information and best service possible.

Our Marine Service Technicians are also certified to inspect your communications and safety equipment, including issuing radio certificates, licensing and fulfilling the requirements of GMDSS shore-based maintenance contracts.

Mackay has dedicated Service Centers, located in 15 key U.S. ports and 11 strategic international locations. These facilities are outfitted with the latest diagnostic equipment to enable our engineers to solve your equipment problems in a timely manner. Our computer information system is custom designed to provide you with the information you need to make informed “repair or replacement” decisions and to reduce repair time. The Mackay World Service team is available 24/7 to coordinate your service needs wherever you are in the world.

Mackay Marine is your best choice for worldwide marine equipment installation, repair, or replacement.

Oil & Gas

Serving the Offshore Oil and Gas Industry

Mackay Marine utilizes every aspect of its professional skill set, driven by our Project Integration Management Group with their broad experience in New-Build, Retrofit and Upgrade Projects to best serve the electronic equipment needs of our offshore oil and gas customers.  Keen product analysis and applications skills, coupled with applying extensive knowledge of regulatory requirements, result in Mackay’s unique ability to provide complete engineered solutions to address the challenges facing operators of critical assets utilized in the offshore industry.

Offshore Asset Experience

• MODU’s comprising
      o Drill Ships
      o Semi-Submersibles
      o Jack-Ups
• FPSO’s
• Platforms – Drilling and Production
• Deep Water Offshore Support Vessels

Applicable Products

• Communications
      o External (GMDSS, VHF, UHF, VSAT, FleetBroadband)
      o Internal (PA/GA, Intercom, UHF, VHF)
      o LAN’s
• Fire and Smoke Detection
• Navigation
• Surveillance
      o Automatic Collision Avoidance/Approach
      o Automatic Anti-Piracy
      o Automatic Asset Movement Notification

Mackay offers the latest technologies to meet the high demands of this industry.  Integrated digital technologies with IP addressable devices connected through Fiber Optic networks, will reduce wiring weights, costs, and labor; an example of Mackay’s approach to proposing comprehensive operational and cost-effective solutions.